berndt.codes

AI voicebot platform · 07.2023 to today

SmartOffice

A web-based cloud platform for AI-driven phone conversations. Digital coworkers take calls, capture requests, answer questions and book appointments, with transcripts and real-time analytics.


Role
Lead Developer
At
SUSI&James

Responsibilities

  • One of several technical leads, with a substantial hand in the architecture
  • Full-stack across the whole product
  • A real-time speech processing service (speech-to-text) spanning several providers
  • Telephony integration
  • Designed and prototyped a better configuration UX for voice agents
  • Code reviews, technical quality, mentoring junior developers
  • Scrum master duties and technical support

Built with

Python · FastAPI · React · Docker · PostgreSQL · NATS · Redis · RabbitMQ · Vonage · Twilio · OpenAI · Azure · Google Cloud · Hetzner


Back to work